Privacy Policy kami33

This Privacy Policy (hereinafter referred to as the "Policy") is a legally binding agreement between you as a user of the kami33 platform and us as the platform operator. By registering an account or using kami33 services, you agree that your personal information will be managed in accordance with the provisions set out in this Policy. Please read this document carefully before using our platform.

In the context of this Privacy Policy, the following words and phrases carry the meanings stated:

• "Platform" refers to the kami33 website accessible at kami33.one together with all services offered through it, including slots, live casino and sports betting.
• "Personal Data" means any information that can be used to identify an individual directly or indirectly, including full name, identity card number (MyKad), email address, mobile phone number, e-wallet information and financial data.
• "Processing" refers to any operation carried out on personal data, including collection, registration, organisation, storage, modification, retrieval, use, disclosure, deletion or destruction.
• "User" or "You" means any individual who registers an account or uses kami33 services.
• "We" or "kami33" refers to the operator of the kami33 platform.

kami33 collects various types of information depending on how you interact with our platform. This information is divided into several main categories:

2.1 Account Registration Information

During the registration process, you are required to provide the following information:

• Full name as per identity card (MyKad)
• Identity card number or passport number
• Date of birth (to verify you are aged 21 and above)
• A valid email address
• An active mobile number registered in Malaysia
• A username and password of your own creation

2.2 Financial and Payment Information

To process deposits and withdrawals, we may collect:

• Account name and e-wallet account number (Touch 'n Go eWallet, Boost, ShopeePay)
• Bank account information for transactions via FPX or DuitNow
• Crypto wallet address (for USDT, BTC, ETH) where applicable
• Transaction history of deposits and withdrawals

2.3 Usage and Technical Data

• IP address and information about the device used
• Web browser type and version
• Access logs and activity on the platform
• Geolocation data (country and time zone only)
• Betting records and game history

kami33 uses the personal data collected for legitimate and specific purposes only. We do not process your data for other purposes without notifying you and, where required, obtaining your consent beforehand.

The main purposes for which your personal data is used are as follows:

• Identity and age verification: To ensure you are eligible to use our platform in accordance with legal requirements, including verification of the minimum age of 21.
• Account management: To create, manage and maintain your user account, including password recovery and email verification.
• Financial transaction processing: To process deposits, withdrawals and other financial activities related to your account accurately and securely.
• Platform security: To detect and prevent fraud, money laundering, unauthorised access and activities that violate the terms of service.
• Customer support: To provide assistance and support 24 hours a day via live chat and email in Malay and English.
• Regulatory compliance: To meet reporting and compliance obligations under the international licensing we hold.
• Service improvement: To analyse usage patterns in order to improve the playing experience, platform performance and the relevance of content offered.
• Account-related communications: To send important notifications about your account, security updates and changes to our Terms and Conditions or Privacy Policy.

kami33 does not sell, rent or disclose your personal data to third parties for commercial marketing purposes. However, there are limited circumstances in which we share certain information:

4.1 Operational Partners

We share necessary data with service providers who help us operate the platform, including game software providers, payment gateways and technical infrastructure providers. All these partners are bound by confidentiality agreements and are only permitted to use your data for purposes we specify.

4.2 Legal Requirements

kami33 may disclose your personal data when required by law or court order, including requirements under our international licensing framework. Such disclosure is made only to the extent required by law.

4.3 Protection of Legitimate Interests

In cases involving fraud, criminal activity or serious security threats, we reserve the right to disclose relevant information to the appropriate authorities to protect the legitimate interests of the platform and other users.

kami33 implements a range of robust technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or disclosure.

• Transmission encryption: All communication between your device and our servers is protected using the latest TLS/SSL protocols.
• Tiered access controls: Only staff with specific authorisation can access users' personal data, and every access is recorded in an audit log.
• Two-factor authentication: We encourage the use of two-factor authentication on your account as an additional layer of security.
• Continuous monitoring: Our systems are monitored at all times to detect any suspicious access attempts or anomalies in usage patterns.
• Secure data backup: Data is backed up regularly to secure data centres with strict physical and logical controls.
• Regular security testing: We conduct security assessments and penetration testing regularly to identify and address any system vulnerabilities.

Although we take all reasonable steps to protect your data, no system can guarantee absolute security. We therefore encourage you to use a strong password and not share your login details with anyone.

kami33 uses cookies and similar tracking technologies to improve the user experience and analyse platform usage patterns.

6.1 Essential Cookies

These cookies are required for the basic functions of the platform, including login authentication and session management. The platform will not function properly without these cookies, and they cannot be disabled.

6.2 Analytical Cookies

These cookies help us understand how users interact with the platform, which pages are visited most often, and where users encounter difficulties. This information is collected in aggregate and does not identify you individually.

6.3 Functional Cookies

This type of cookie stores your preferences such as interface language, display settings and geographic location used to customise your experience on the kami33 platform.

You can manage your cookie settings through your web browser settings at any time. However, disabling certain cookies may affect some functions of the platform.

As a kami33 platform user, you have certain rights regarding your personal data that we fully respect:

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right of Rectification: If your personal data is inaccurate or outdated, you have the right to request that corrections be made without undue delay.
• Right of Erasure: You may request the deletion of your personal data, subject to legal obligations and certain operational requirements that are binding on us.
• Right to Object to Processing: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request your personal data in a machine-readable format to facilitate transfer to another service provider.
• Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact our support team via 24/7 live chat or email at [email protected]. We will process your request promptly and no later than the period required by applicable law.

kami33 retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by legal and international licensing obligations we comply with.

In general, our data retention principles are as follows:

• Active account data is retained for as long as your account remains active and for a reasonable period after account closure.
• Financial transaction records are retained for the period required by accounting and international licensing compliance obligations.
• Security and audit logs are retained to assist investigations in the event of any security incident or dispute.
• Once the specified retention period has ended, your personal data will be securely deleted or anonymised.

kami33 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or platform operational improvements.

When material changes are made to this Policy:

• The "Last Updated" date at the top of this document will be updated.
• A notification will be sent to your registered email address if the changes materially affect your rights or responsibilities.
• For significant changes, we may display a prominent notice on the platform's main page for an appropriate period.

Your continued use of the kami33 platform after the effective date of the updated Policy will be considered your acceptance of those changes. If you do not agree with the changes made, you have the right to close your account by contacting our support team.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we manage your personal data, our team is ready to assist through the following channels:

• 24/7 Live Chat: Available directly on the kami33 platform, operated in Malay and English.
• Email: [email protected] — we aim to respond to all privacy-related enquiries promptly.

We prioritise every privacy and personal data enquiry and are committed to providing clear and helpful responses within a reasonable time.